EIRIS, London, UK
Posted on January 23rd, 2008.
| Institution / company | EIRIS |
| Job title | Client Relationship Manager - fluent in a Scandinavian language |
| Job location | EIRIS’ London office - at 80-84 Bondway, SW8 1SF |
| Job description | We are looking for someone with strong customer relations skills to manage existing client accounts, primarily in Scandinavia but also some in the UK. You will also to maintain contact with potential clients and promote EIRIS’ services to them. You will be based at our London office and work as a member of our Client Services team, with technical back-up from our IT team. |
| Requirements / qualifications | You will be sensitive to client needs, be able to recognise and build on development and sales opportunities, and be aware of the implications of feedback received from clients about EIRIS services. You will have good IT skills (excellent in the case of Excel) and be a competent user of databases and spreadsheets. The post includes training existing and new client staff in the use of EPM. You should be prepared to attend meetings overseas as required, and to write and present papers for clients as necessary. You will be aware of current issues in the ethical and socially responsible investment field and how City and other financial institutions work and what motivates them. And you will have the ability to adapt quickly to a new environment and absorb and apply new information fast. You will have a degree in a relevant subject (minimum UK 2:2 equivalent). You will also have excellent interpersonal skills and have fluent written and spoken communication skills in a Scandinavian language (preferably Swedish), and English. Applicants who are non-native speakers will be asked to take written and spoken tests in the second language offered. |
| Salary / benefits | £28,566 pa |
| Period / start date | Interviews will be held in the week beginning 25 February. |
| Institution / Company description | Ethical Investment Research Services (EIRIS) is a leading provider of the research that investors and financial institutions need to take account of corporate social, environmental and ethical performance. In the last few years we have expanded the coverage available in our Ethical Portfolio Manager (EPM) software product to more than 2,800 companies across the world. Our client base has also become increasingly global. |
| Web site | www.eiris.org |
| Downloads | You can download full job details and an application form from our website at www.eiris.org |
| Application deadline | 20 February 2008 |
| Contact | jobs@eiris.org, quoting reference CRM in the subject line. You can also telephone us on 0207 840 5720. |
